Managing Home Improvement Projects

Central to our mission at Blass Residential Services is our ability to help our customers find solutions to their home improvement challenges. When we meet with a customer to estimate a full scale remodeling project, we work very diligently to identify the desired outcome of the project, including how the remodeled space will be used (function), and how the customer envisions the space once we have completed the renovations (form). Sometimes it’s fairly simple: updating the kitchen because flooring, cabinetry and countertops have exceeded their serviceable life, for example. Sometimes it’s more complex: trying to figure out how to add a bathroom to the first floor of a home because the homeowner can no longer handle traversing the steps several times a day. Regardless of the reason for the project, our very first priority is to listen to the homeowner and really get a good understanding of the problem they are trying to solve. Then we offer potential solutions, candidly discussing all the options so the homeowner understands advantages and disadvantages for potential solutions. We recognize that there are literally hundreds of decisions to be made in a large remodeling project. We carefully work our way through the decision-making process on the front end, before the project ever begins, to insure that the end result will exceed the customers’ expectations.

When working with a contractor on a large home improvement project, understand these realities:

          1.       The process will take longer than you think it should, however a good contractor will inform you about the process before the project begins, and will continue to keep you updated on progress throughout the construction phase. The process should never take longer than projected because the contractor is working on another project for another customer!

          2.       The project will seem to “bog down” when the project is about 70% completed. This is because most construction projects begin with big, dramatic changes: demolition, framing of walls, hanging of drywall, etc. As the project progresses, the work involved becomes more detail-oriented and of smaller scale. This type of finishing work, such as installation of baseboards and door casing, staining, painting, and even some aspects of wiring and plumbing, takes more time and doesn’t show huge visual changes like the initial phases of the project.

          3.       It is inevitable that there will come a point in a large project that the customer will be tired of the contractor showing up to work in her house every day; the truth is, the contractor is probably also ready to get the job done and move on to the next project. Professional contractors understand this dynamic but don’t let it interfere with quality or timelines. A good contractor will prepare you for the psychological dynamics that are inherent in every large home improvement project.

When considering a contractor for a home improvement project, think about the importance of using a contractor that specializes in remodeling and renovation; there are many good craftsmen out there, most of whom are experienced in new construction on a “job site.” There are few that understand the dynamics and nuances of working in a customers’ home to minimize the intrusion and disruption to the home environment. There are fewer yet that know how to exceed your expectations.

Give us a call when you are ready to beautify your living space or face a challenging home improvement problem. We Can Do That!

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223 W. Main Street
Cridersville, Ohio 45806
Phone: (419) 222 - 1441